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Why is ChatGPT swearing more lately? Users say it is becoming less like a customer-service bot

Last updated 2026-08-20Editorial synthesis: signals connected before judgementNot a wire dump; facts, judgement, and unknowns are separated
Editorial diagram showing users noticing more profanity as ChatGPT mirrors tone and personalization
Editorial diagram: this is based on user observations and media reporting, not a confirmed universal OpenAI product change.
Bottom line

Business Insider reported that multiple users noticed more profanity from ChatGPT around the switch to GPT-5.6 Luna for free users; OpenAI has not confirmed an intentional product change.

Business Insider reported that multiple users noticed more profanity from ChatGPT around the switch to GPT-5.6 Luna for free users; OpenAI has not confirmed an intentional product change.

This essay is currently written in Chinese.

Evidence and originals